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AUSTRALIA - Free Shipping Over AUD250

NZ, CA & US - Free Shipping Over AUD350

ASIA - Free Shipping Over AUD250

UK & EU - Free Shipping for Orders Over €/£350


Shipping terms

We offer international shipping to most countries. All orders above $350/£300/€300 enjoy free shipping. All order below this threshold will incur a flat rate shipping fee. See fee and destination table below.

Atas Awan is not liable for parcels that are lost or damaged in transit caused by the courier. We are not responsible for late deliveries or failed deliveries by the courier or for orders that have been placed under the wrong shipping address.

Unfortunately, we do not ship to PO boxes.

Should you have further questions, feel free to contact us at We endeavour to respond to all inquiries within 1-2 business days.

Orders outside of Australia and Indonesia may be subject to import taxes and duties based on your country's import regulations. Customers are responsible for their own import costs (see duties & taxes below).

Delivery Times


Once your order is placed. For all ready-to-ship items, please allow approximately 4-5 business days for your order to be processed.  

For made-to-order items, please allow 1-2 weeks of processing time before item is ready for shipment.


Once your order has been shipped, please allow 5-10 business days for the item to be delivered to your address.


Delivery Fees


All orders under $350 will incur a flat-rate shipping fee, as per below.

Shipping Fee
Australia & New Zealand AUD 16.50 UrShipper via Fedex
Indonesia Free JNE / Tiki / EMS
Canada & United States CAD 17.50 / USD 13.50
UrShipper via Fedex
Singapore, Malaysia, Hong Kong & South Korea AUD 7.20
UrShipper via Fedex
China, Taiwan, Japan & Thailand AUD 17 UrShipper via Fedex
United Kingdom, Belgium, France, Germany, Italy, Netherlands, Ireland, Norway, Slovenia, Sweden, Switzerland & Spain
£11 / 
UrShipper via Fedex



Deliveries to remote areas may incur a surcharge (you will be notified of this surcharge once your order has been placed and before we process your order) and may require an additional 3-7 days to be delivered.



Orders outside of Australia and Indonesia may be subject to import taxes and duties based on your country's import regulations. These import duties and taxes are not included in the price of your order and may be collected by your delivery provider upon receipt. Customers are responsible for their own import costs. Please check with your country's customs regulations to determine costs.

Please note that we are unable to refund your order if the customs duties have not been cleared on your end. We are only able to process eligible returns once your taxes have been paid, you've received the order, you've notified us that you would like a refund and the package has been returned, received and checked by our warehouse.

Please note that shipping and handling charges, such as shipping fees, customs duties, import taxes, and VAT are non-refundable.